Privacy Notice

This Privacy Notice explains the types of personal data we collect when you interact with us. It also details how we use that data, how we protect it, and your rights under applicable data protection laws.

Who are we?

We are Fairway Sports Group SL, the company behind Playground Sports, a sports travel company registered in Spain under CIF 06715404W. Our registered address is:

Calle de Lagasca 61, 28001, Madrid, Spain

If you have any questions about how we handle your personal data, please contact us at:
📧 info@pgroundsports.com

What do we do with your data?

We design and deliver custom golf and sports travel experiences. We process your personal data in order to:

  • Respond to enquiries and design your tailor-made trip

  • Deliver personalized itineraries via email and/or WhatsApp

  • Coordinate bookings with our trusted partners (e.g., golf courses, hotels, transport providers)

  • Contact you about your trip, before and after your experience

  • Provide customer service via email, phone, or WhatsApp (including direct messages initiated from our website)

  • Improve our service based on your feedback

  • Send marketing communications — but only with your consent

What information do we collect?

Depending on how you interact with us (via our form, WhatsApp, email, or booking), we may collect:

  • Name and surname

  • Email address and phone number

  • Group size and trip preferences

  • Golf-related preferences (e.g. handicap, rental needs)

  • Passport/ID details (only when required for travel bookings)

We only collect the data necessary to deliver your experience and will never sell it or use it for unrelated purposes.

Legal Basis for Processing

We rely on the following legal bases:

  • Contractual necessity: To prepare and deliver your travel experience

  • Legitimate interest: To improve our service and operations

  • Consent: For marketing messages and personalized communications via email or WhatsApp (opt-out available at any time)

Do we share your data?

Yes — but only when necessary. We share limited information with our travel partners (e.g., hotels, golf clubs, transportation providers) solely to deliver the services you’ve booked. We never share your details with third parties for marketing purposes unless you give explicit consent.

How do we handle WhatsApp communications?

If you choose to contact us via WhatsApp — either directly through our website or as part of your itinerary delivery — your communication is subject to WhatsApp’s own privacy policies. We use WhatsApp strictly for customer service and booking-related communication and will never add you to marketing lists without your consent.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or delete your data

  • Withdraw consent for marketing

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Agencia Española de Protección de Datos (AEPD)

To exercise your rights, please contact us at:
📧 info@pgroundsports.com

Cookies & Analytics

Our website uses cookies and tools like Google Analytics to understand visitor behavior and improve our content. We ask for your consent before activating tracking cookies. This data is anonymized and never linked to your identity unless you submit a form or request an itinerary.

Updates to this Privacy Notice

We may occasionally update this notice. Any significant changes will be published on our website.